AI and Machine Learning are becoming a staple in the IT industry, with surprising industries seeking advantages with this exciting field of automation. One of these industries with a constant focus on productivity improvement and automation is the call centre industry. Tech giants are taking their own in-house steps towards automating this labor-heavy market, but how do robots and people work together in a field where 79% of customers still prefer to speak to a human being?
productivity
Telecommuting Will Help Your Business Survive the Coronavirus
The Coronavirus shows no signs of stopping yet, and many businesses are bracing themselves for the economic impact. Apple issued a warning about iPhone supply shortages due to its factories…
Read More Recent Posts
- Inbound Customer Support Supervisor (Part-Time, Home-based)
- Korean Inbound Customer Support Supervisor (Gaming, Home-based)
- Patient Engagement Representative Bilingual English/French (Home-based)
- Patient Engagement Representative Bilingual English/Spanish (Home-based)
- 4 Tips for Strengthening Your Brand Credibility
Tags
agent
balanced lifestyle
BC
branding
chatbots
Cloud Call Centre
coaching
Credibility
crypto
customer support
decision making
empathy
gaming
german
Global
healthcare
home-based
humans
Inbound
Italian
jobs
korean
Live
manager
Mandarin
Mandarin Chinese
marketing
NFTs
on-demand
part-time
photography
Pricing
Remote
Responsiveness
rules
Service
social media
South Korea
stay-at-home-mom
taxi driver
technical support
uber
UK
work-at-home
work-at-home agents
Archives
- August 2023
- June 2023
- May 2023
- March 2023
- February 2023
- January 2023
- December 2022
- November 2022
- September 2022
- August 2022
- July 2022
- June 2022
- April 2022
- March 2022
- December 2021
- November 2021
- March 2021
- February 2021
- November 2020
- August 2020
- May 2020
- March 2020
- February 2020
- January 2020
- August 2019
- July 2019
- April 2019
- March 2019
- January 2019
- December 2018
- November 2018
- October 2018
Recent Posts
- Inbound Customer Support Supervisor (Part-Time, Home-based)
- Korean Inbound Customer Support Supervisor (Gaming, Home-based)
- Patient Engagement Representative Bilingual English/French (Home-based)
- Patient Engagement Representative Bilingual English/Spanish (Home-based)
- 4 Tips for Strengthening Your Brand Credibility
Archives
- August 2023
- June 2023
- May 2023
- March 2023
- February 2023
- January 2023
- December 2022
- November 2022
- September 2022
- August 2022
- July 2022
- June 2022
- April 2022
- March 2022
- December 2021
- November 2021
- March 2021
- February 2021
- November 2020
- August 2020
- May 2020
- March 2020
- February 2020
- January 2020
- August 2019
- July 2019
- April 2019
- March 2019
- January 2019
- December 2018
- November 2018
- October 2018
Recent Comments