4 Tips for Strengthening Your Brand Credibility
Credibility is one of a brand’s strongest assets. As a business owner, you want your brand to be known as dependable and reassure your customers in your products and services.…
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9 Tips for Virtual Workforce Management
A straightforward guide for business leaders and remote team managers Remote teams are extremely common in today’s workforce. That’s because companies realize the impact remote work has on employee satisfaction,…
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Telecommuting Will Help Your Business Survive the Coronavirus
The Coronavirus shows no signs of stopping yet, and many businesses are bracing themselves for the economic impact. Apple issued a warning about iPhone supply shortages due to its factories…
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Customer Support for Asian Languages – A Business Case
Asian markets are flourishing and Western companies are looking to take advantage of this fact. But how do you secure top-notch, native Customer Support for Asian languages?
AI Data Services – Boost Your NLP Projects
labelAI | Artificial Intelligence | Data | Machine Learning | NLP | outsourcing | SaaS | Technology | trends
In this rapidly changing world, Artificial Intelligence and Machine Learning are hot topics, especially when it comes to data. Data is the key element of AI solutions, as AI applications…
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The Future of Customer Support – 5 Insights From the Cutting Edge
labelAI | Automation | Cloud | Culture | Customer Service | customer support | eCommerce | future | Globalization | Insights | Robots | trends
As our world becomes hyper-connected and e-commerce blurs the lines between geographical markets, customer support is facing a paradigm shift in the way it has structured its business processes and its approach to technology.
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