Agents Republic, leading provider of customer support and AI data services, was named Emerging Rocket 2021 in BC’s ICT sector for their scalable multilingual model leveraging a decentralized workforce.
Will AI Define the Future of Customer Support?
AI and Machine Learning are becoming a staple in the IT industry, with surprising industries seeking advantages with this exciting field of automation. One of these industries with a constant focus on productivity improvement and automation is the call centre industry. Tech giants are taking their own in-house steps towards automating this labor-heavy market, but how do robots and people work together in a field where 79% of customers still prefer to speak to a human being?
Emergency Scale-Up Customer Service Support Task Force to Help Businesses Impacted due to the Effects of the Coronavirus (COVID-19)
9 Tips for Virtual Workforce Management
Agents Republic Launches New Client Support Portal
Working From Home at Agents Republic? The Inside Scoop
AI Data Services – Boost Your NLP Projects
The Future of Customer Support – 5 Insights From the Cutting Edge
As our world becomes hyper-connected and e-commerce blurs the lines between geographical markets, customer support is facing a paradigm shift in the way it has structured its business processes and its approach to technology.
Agents Republic opens East Coast sales office in Toronto
Company expands its footprint to strengthen client relationships to provide high-quality customer support outsourcing services worldwide. FOR IMMEDIATE RELEASE – July, 2019
The advantages of home based work to people, companies and the environment
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