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Agents Republic call center agent with a headset

Agents Republic Inc. was founded by industry professionals with more than 12 years track record in cloud-based contact center outsourcing with global workforce

The company provides omnichannel customer support in multiple languages with home-based agents and the latest technology available

Headquartered in Vancouver Canada with operations in Europe and Asia to cover all time zones

Mission and vision

Mission

Our mission is to empower businesses by providing scalable multilingual customer support globally

Vision

Our vision is to create a better world by providing the ability for organizations to reach out and cater their customers globally and by enabling people to work wherever and whenever they want

Corporate values

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Excellence

Striving to provide premium quality customer service through continuous training and innovation

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Client focus

Walking the extra mile as a reliable outsourcing partner to meet the business goals and aspirations of our clients

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Diversity

Diversity is our DNA. As an inclusive workplace, we celebrate everyone regardless of race, gender identity, cultural or religious origin

 

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Integrity

Honest communication by showing the highest respect towards our colleagues, clients and stakeholders

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Commitment

We are committed to being the best in everything we do by constantly improving our processes, knowledge and skills.

Our Team

David L. Papp

Founder, CEO

David L. Papp is the Founder and CEO of Agents Republic. Previously he led CloudAgents (also known as Comforce), the first multilingual European contact center, from startup to a multinational company, which was sold to strategic investors in 2018. Prior to CloudAgents, David was Director at Teleperformance. He received his MSc degree from Paris West University Nanterre La Defense. David is also active member of JCI Senate, Mensa International and YPO British Columbia. In his free time, he enjoys golf and aviation activities.

Adam Antal

VP Sales, Co-Founder

Adam is VP Sales at Agents Republic. He has 10+ years global business experience in US, Europe and Asia. Previously he worked at JP Morgan, Morgan Stanley Capital International (MSCI) and Siemens Venture Capital. Adam is a graduate of Yale School of Management and The Hong Kong University of Science and Technology. He has an extensive global network, and is a member of several global organizations. Adam is an avid sports fan and ex-alpine ski racer. In his free time he enjoys practicing Chinese.

Barbara Kordas

Director of HR

Barbara has more than 14 years of experience from various industries, including finance / insurance, customer service, human resources and consulting. For the past 8 years she has had regional level responsibilities with focus on Europe and East Asia. At Agents Republic she is in charge of Human Capital Management. She holds a BA in Business Management of Oxford Brookes University and a Communications degree of IAA, as well as various HR certifications. She speaks fluent English, fair German & Japanese along her native Hungarian.

Zsombor Bereczki

Director of Operations

Zsombor is Head of Operations, and has 16 years of experience in the customer service industry. Previously, he was General Manager at Transcom, the largest multilingual service centre in Central and Eastern Europe, servicing blue chip companies worldwide. Prior to Transcom he was Regional Head at Sony Business Europe and Director of Customer Service at Invitel. He received his MSc degree in Informatics from the Technical University of Budapest. His hobbies are sailing and traveling.

Gabor Csepei

Director of Finance

Gabor is the Director of Finance with 13 years of comprehensive experience covering areas such as accounting, controlling management, management and development of financial systems. He spent 5 years as a financial management consultant, working with companies in diverse industries. He graduated from Budapest Business School with concentration in finance and accounting. Outside of work he is an active team player in multiple sports, in particular his favorite which is soccer.

Zsolt Paraczky

Client Relationship Manager

Zsolt challenged himself across various Business Management positions working for technology startups for 5+ years, representing organizations internationally and developing additional business channels with a strong focus on service delivery to meet the Client expectations as part of the business course. Throughout these years he managed to pick up broad experience in multiple fields, like Business Development, Project, Portfolio, ITIL, Service and Agile Project management.

What it means to work with us

Agents Republic. Wherever your business goes.

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