customer care

Outsourcing Call Centers: Definition, Benefits, and Trends

April 5, 2023

Elevating Your Customer Service: An Expert's Guide to Outsourcing Call CentersCustomer service is an essential element of any successful business. It sets the tone for customer engagement and helps to…

Welcome calls, retention calls

April 24, 2019

Would like to build a loyal customer base? Want to decrease the chances of customers switching to competitors? No capacities to reach out your current clients at scale? Want to…

Customer service

April 23, 2019

Do you struggle handling customer interactions? Can’t manage the volume of inquiries and your customers are complaining about the long wait times? Losing business due to lack of certain language…

Cantonese Chinese call center services

April 19, 2019

你好!Hong Kong, the “Fragrant Harbour”, has 7.4M inhabitants and serves as one the world’s most significant financial centres and commercial ports. Hong Kong is the gateway of China offering access…