Case study: Multilingual Outreach Program for Top Management Consulting Firm

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Call handling

Description

Multilingual outbound call campaign across six countries for a leading global consulting firm.
Our offshore team enabled outreach in Mandarin, Cantonese, German, French, Spanish, and English,
helping the client achieve high customer satisfaction and project success despite tight timelines.

  • Client: Global consulting firm
  • Headquarters: New York, NY
  • Industry: Management Consulting
  • Services: Multilingual outbound program
  • Channels: Phone, Text
  • Website: Confidential

“They were quick to mobilize, adaptive to our changing needs, and proposed creative solutions to help us reach our outreach goal.”
— Project Manager, Client

Mandarin, Cantonese, German, French, Spanish, English

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