Get professional phone answering support without hiring an in-house receptionist.
Our live call coverage of Boston answering service includes published rates before you speak with sales. Most of the providers here will not mention a number without you discussing it with sales. This is ours without contact.
The entry tier is 8 hours per day, 5 days and 200 phone minutes answered live with your greeting. First-30-day promotional prices range from $99 for Bronze to $999 for Platinum. There’s nothing bundled up that you don’t want.
Agents Republic is a Canadian BPO company based in Vancouver, but with agents in 120+ countries. Our teams handle bookings, order taking, welcome calls, PCI DSS-secure payments, and GDPR-compliant solutions. BBB A+ rating.
Each of the functions is quoted separately, so you can start small.
Even at peak periods, after hours, or anytime.
The salutation, the qualifying questions.
Booked, logged, qualified, or resolved.
Captured in designated fields.
The cost of Bronze is $250 per month, 8 hours over 5 days and 200 phone minutes. Silver is $550 for 12 hours and 500 minutes. The price of gold for continuous cover and 1,000 minutes is $950. Platinum is $1,950 for 2,500 minutes. Dedicated teams begin at approximately $3,500 per month, by agreed-upon hours of coverage, not per call.
| Feature | What It Means |
|---|---|
| Email Notifications | Receive call summaries directly in your designated inbox. |
| SMS Updates | Get important call details sent to your preferred handset. |
| CRM Integration | Store call records in Salesforce, HubSpot, Zendesk, or Freshdesk. |
| Call Recordings | Access recorded interactions for review and reference. |
| Centralized Dashboard | Keep call records and interaction details accessible in one place. |
Our answering service Boston company covers Boston and the surrounding communities, with Eastern Time agents. City and suburbs alike. Use your number and divert the line, permanently or only when busy.
Call Center Services in Boston on a shared plan are configured in the browser and can be answered in just hours. Launch timelines depend on team size, training, systems integration, and service requirements.
The hours and channels you receive inquiries on.
Salutation, call flows, and CRM integration.
Send the line and review all the interactions.
We chose Agents Republic since they met our needs in providing exemplary technical support for our customers, and the price point was a considerable savings over the US-based group we had previously contracted. It has been a joy working with their team. I find their staff enthusiastic, eager talent with a proactive and caring attitude. They take ownership and stay engaged through every email, chat, or ticket that comes their way.
We had been working David and his team for years and I must express how great work they have delivered to Google.
Agents Republic helped my team deliver a successful project by mobilizing a call center effort across 6 countries and in 4 different languages on an extremely condensed timeline. They were quick to mobilize, adaptive to our changing needs, and proposed creative solutions to help us reach our outreach goal. This was my first time using Agents Republic, and I was very impressed with their professionalism and high level of customer service. I would be pleased to recommend them to my colleagues and peers. The next time I need call center support, I’ll go to them first.
We have been working with the team on different projects. Always had excellent response time, great delivery and results!
We know the learning curve was steep, and your project manager did a great job getting herself up to speed and becoming the subject matter expert we needed to have on your end, in order for your team to thrive. It was reassuring to know that we could count on her to guide the team, and step in when needed. Both she and the supervisor did a fantastic job keeping us up to date and delivered requested reporting in a timely manner. It’s always reassuring to work with a team that you know you can depend on to do the right thing, regardless of how it affects their bottom line. I believe we made a great decision when we decided to partner with Agents Republic.
David and his team has results-oriented straightforward mindset. I’d highly recommend working with them!
Live agents handle Boston accounts on Eastern Time, in your firm’s name and to your script.
Shared tiers run $250 to $1,950 monthly. First-30-day promotional prices range from $99 for Bronze to $999 for Platinum. See pricing.
Yes. We divert the line, and your published number stays the same.
Yes. Agents use the greeting and call flow you agree to before going live.
Across our global network, rostered to Eastern Time.
Yes, on a dedicated team, with a native speaker available to the caller.
Technology, health, insurance and finance, retail, travel, telecoms, automotive, gaming.
The online answering-service setup can be completed in a few hours.
Send your hours, channels, and call types. We can answer a shared plan before the end of the day.